Swine Flu Symptoms Checker

September 17, 2009 by · 28 Comments
Filed under: Disease 

nhs-direct-swine-flu-symptoms-checker-struggling-with-swine-fluSwine Flu Symptoms Checker, this symptom checker is only suitable for adults and children over 5 years of age. The advice we give you may be unsafe for a child under the age of 5, notably the symptom checker on www.nhsdirect.nhs.uk.

Dr Peter Holden said:

NHS Direct has a place in the ordinary run of things but it is not tooled up for this job and it is struggling with the volume of calls.

As a working GP dealing with possible cases of swine flu NHS Direct has made no difference to my work load and has even made it harder, as I am getting a lot of referrals late in the day.

nhs-direct-swine-flu-symptoms-checker-struggling-with-swine-fluAccording to BBC, Swine Flu news- Those with children under five are specifically advised not to use the symptom checker on the NHS Direct website and contact the service directly.

Many people concerned about swine flu have turned to NHS Direct for help, but the telephone helpline which is supposed to take the pressure off doctors is now trying to take the pressure off itself.

The service, set up in 1997, has long been a target for criticism from doctors who have attacked what they see as its over-cautiousness.

Designed to take the strain off frontline staff, some claim it has increased workloads in the past by referring the perfectly healthy to out-of-hour doctors or A&E.

But many value its reassurance and advice and have turned to it in droves since swine flu was first reported. On Tuesday it received more than 9,000 calls relating to the virus – the highest yet.

There have been reports of lengthy waits to speak to an advisor – if you get through. Others have simply heard a recorded message.

One of the problems is that hundreds of fundamentally well people are still calling the service with their questions about swine flu, despite there being another telephone number for this purpose.

Many others have little wrong with them and are offered advice about home care.

NHS Direct itself is now urging people to use other channels for information, notably the symptom checker on www.nhs.uk.

Comments

28 Responses to “Swine Flu Symptoms Checker”
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